Fees and Billing
As a private general practice, our aim is to provide you with the very best care and service. We would like you to feel that you are not being rushed, that our doctors are attentive and that they explain things clearly. Our new fees are structured to reflect the time you spend with the doctor as well as the number and complexity of matters discussed during your consultation.
For all patients (with a current medicare card), appointments on weekdays will be Bulk Billed.
A gap payment will be charged for all appointments on Saturdays.
All patients are expected to settle their account on the day.
Patients Exempt from Gap Payment:
Eligible Veterans Affairs (DVA) card holders
Children under 16 years of age
TAC and Workcover Patients
Please note that all patients are charged for some services and consumables, for example:
Implanon (Removal and Insertion)
Ingrown Toe Nails
Pre Employment Medicals
Repeat Prescriptions without Consultation
To ensure patient safety, repeat scripts will only be written without a GP consultation in extreme circumstances. If you require a repeat on your medication, we strongly advise that you arrange an appointment in advance.
For requests of repeat scripts without a GP consultation, a fee of $20 is payable.
Payments can be made by cash, cheque, credit card (Visa/Mastercard only) and EFTPOS. Medicare claims are sent for processing online. This allows an instant refund of the Medicare rebate to your Cheque or Savings account.
We are aware that financial difficulties may arise from out of pocket medical costs and we are committed to providing equitable and timely medical and health care services to meet your needs.
Please contact our practice manager to discuss any financial concerns you have.